Degradation of Transcoding

Incident Report for JW Player

Resolved

The fix is working correctly and transcoding is functioning as expected.

Posted Oct 04, 2019 - 19:56 UTC

Identified

We have identified the cause of the issue and a fix is in place. We will provide updates as soon as they are available.

Posted Oct 04, 2019 - 19:50 UTC

Investigating

We are currently investigating an issue with transcoding. You may experience slower than expected upload times. We will provide additional details as soon as they are available.

Posted Oct 04, 2019 - 19:48 UTC

This incident affected: Transcoding & Processing.