All Systems Operational
Cloud Hosted Players ? Operational
JW Platform Delivery API ? Operational
JW Platform Management API ? Operational
Live Streaming ? Operational
New Video Upload ? Operational
Content Delivery & Playback Operational
Player and Video Analytics ? Operational
JW Player Dashboard ? Operational
JW Player Website & Blog ? Operational
Transcoding & Processing ? Operational
MRSS Import ? Operational
iOS SDK ? Operational
Android SDK ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During this maintenance, there will be a delay in the visibility and delivery of new or updated media or metadata via our V2 Management API Media List Routes.

Users of the JW Dashboard, and custom integrations utilizing the V2 API will experience delays in media becoming available.
Posted on Oct 14, 21:10 EDT
Past Incidents
Oct 24, 2021

No incidents reported today.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021
Resolved - This incident has been resolved.
Oct 21, 06:07 EDT
Identified - We are currently experiencing an issue with the JW Dashboard. Facebook has blocked our integration. We have appealed their decision but users will experience the inability to push content to Facebook via the JW Dashboard until Facebook honors our appeal. No other system is affected.
Oct 20, 05:58 EDT
Oct 20, 2021
Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021
Resolved - This incident has been resolved.
Oct 17, 19:57 EDT
Identified - The issue has been identified and a fix is being worked on.
Oct 17, 19:41 EDT
Update - We are continuing to investigating an issue with the Hosting and Management API. Users will experience the inability to upload caption tracks and thumbnails via the Hosting and Management API and/or the JW Dashboard.
Oct 17, 19:06 EDT
Update - We are continuing to investigate this issue.
Oct 17, 17:21 EDT
Investigating - We are currently investigating an issue with the Hosting and Management API. Users will experience the inability to upload thumbnails via the Hosting and Management API and/or the JW Dashboard. We will provide an update shortly.
Oct 17, 16:56 EDT
Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.