JW Player Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Cloud Hosted Players Operational

Video Hosting and Streaming Operational

JW Platform Delivery API Operational

JW Platform Management API Operational

JW Live Operational

New Video Upload and Processing Operational

Analytics / Recommendations Operational

JW Recommendations Operational

Player and Video Analytics Operational

Real-time Analytics Operational

Analytics Segmentation Operational

Websites Operational

90 days ago

99.87 % uptime

Today

JW Player Dashboard Operational

JW Player Website & Blog Operational

Publisher Support Operational

Developer Documentation Operational

JW Showcase Operational

90 days ago

99.87 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

JW Platform API Uptime

Fetching

Content API Uptime

Fetching

Past Incidents

Apr 23, 2018

No incidents reported today.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

JW Live Errors / Timeouts When Setting Up New Livestream

Resolved - JW Live is now fully operational.
Apr 15, 06:10 EDT

Monitoring - We're seeing recovery of an issue impacting the ability to create new livestreams. We will continue to monitor.
Apr 15, 05:28 EDT

Investigating - We are investigating a possible issue with the JW Live service that may affect creating new livestreams. We will update you once the issue is identified and/or resolved.
Apr 15, 03:20 EDT

Apr 14, 2018

No incidents reported.

Apr 13, 2018

Content Analytics Temporarily Inaccurate

Resolved - The data for yesterday, April 12th, 2018, has been fixed.
Apr 13, 12:33 EDT

Identified - We discovered yesterday's data was not fully accurate. We've identified the root cause of the issue and will be deploying a fix within the hour to resolve.
Apr 13, 12:05 EDT

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.