All Systems Operational
Cloud Hosted Players
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Operational
JW Platform Delivery API
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Operational
JW Platform Management API
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Operational
Live Streaming
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Operational
New Video Upload
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Operational
Content Delivery & Playback
Operational
Player and Video Analytics
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Operational
JW Player Dashboard
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Operational
JW Player Website & Blog
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Operational
Transcoding & Processing
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Operational
MRSS Import
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Operational
Android SDK
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Operational
Studio DRM
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Database Maintenance
Jan 7, 2024 05:00-05:05 UTC
A 5 minute downtime maintenance window is scheduled for 2024-01-07 at 05:00UTC. We suggest you handle any creation, updating, or deletion of media items outside from this downtime window.
Any requests to JW Platform (via the APIs or Dashboard) during the maintenance window will not be fulfilled. This means during the 5 minute maintenance window:
- JW Platform users will not be able to create/update a media via the Management API or in the Dashboard. Read functionality will still work.
- There may be inconsistent delivery of VOD media items (non-DRM and DRM protected), as well as a burst of 5XX responses during this window.
- JW Platform users will not be able to start, end, or delete Instant Live or JW Dashboard Broadcast Live streams. Active Instant Live or JW Dashboard Broadcast Live streams will continue to work for existing viewers, but new viewers may experience temporary issues. T
This does not impact Broadcast Live Standalone instances, unless specifically ingesting into the JWP Platform. In that scenario any newly created/updated events may not be reflected in JWP Platform.
Posted on Dec 04, 2023 - 09:44 UTC
Any requests to JW Platform (via the APIs or Dashboard) during the maintenance window will not be fulfilled. This means during the 5 minute maintenance window:
- JW Platform users will not be able to create/update a media via the Management API or in the Dashboard. Read functionality will still work.
- There may be inconsistent delivery of VOD media items (non-DRM and DRM protected), as well as a burst of 5XX responses during this window.
- JW Platform users will not be able to start, end, or delete Instant Live or JW Dashboard Broadcast Live streams. Active Instant Live or JW Dashboard Broadcast Live streams will continue to work for existing viewers, but new viewers may experience temporary issues. T
This does not impact Broadcast Live Standalone instances, unless specifically ingesting into the JWP Platform. In that scenario any newly created/updated events may not be reflected in JWP Platform.
Posted on Dec 04, 2023 - 09:44 UTC