The incident has been resolved. Creation of new live events is now available.
May 11, 00:05 EDT
The deployed fix is still propagating through the network. We are continuing to monitor the status and will provide updates as soon as possible.
May 10, 23:12 EDT
We have been notified that a fix was deployed by our upstream provider and is propagating through the network. We are monitoring the status closely and will provide updates as soon as possible.
May 10, 19:58 EDT
Our upstream provider has identified the root cause of the issue and continues to work toward recovery as soon as possible.
We apologize for the inconvenience.
May 10, 16:25 EDT
We have been notified of an issue with an upstream provider which prevents the creation of new live streams
Customers starting new live streams in all regions are impacted. All live streams initiated prior to this alert are not impacted.
Our engineering team has escalated the issue and we will provide updates as soon as possible.
May 10, 15:06 EDT