All Systems Operational
Cloud Hosted Players ? Operational
JW Platform Delivery API ? Operational
JW Platform Management API ? Operational
Live Streaming ? Operational
New Video Upload ? Operational
Content Delivery & Playback Operational
Player and Video Analytics ? Operational
JW Player Dashboard ? Operational
JW Player Website & Blog ? Operational
Transcoding & Processing ? Operational
MRSS Import ? Operational
Android SDK ? Operational
Studio DRM ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Resolved - The reported issue with the JW Dashboard has been resolved, and viewing Real-Time Analytics in the JW Dashboard is now working as expected.
Nov 24, 15:02 EST
Monitoring - We are currently monitoring an issue with the JW Dashboard. Users will experience delays in viewing Real-Time Analytics via the JW Dashboard. No other system is affected.
Nov 24, 11:12 EST
Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Resolved - The reported issue with player & video analytics has been resolved. Real-time analytics is now working as expected.
Nov 18, 10:08 EST
Monitoring - We have applied a fix and are monitoring performance. We will provide updates as they are delivered by the engineering team.
Nov 18, 08:00 EST
Investigating - We are currently investigating an issue with the player & video analytics. Users will experience delays in generating analytics via the JW Dashboard. No other system is affected. We will provide an update shortly.
Nov 18, 07:22 EST
Nov 17, 2022

No incidents reported.