All Systems Operational
Cloud Hosted Players   ? Operational
Video Hosting and Streaming Operational
JW Platform Delivery API   ? Operational
JW Platform Management API   ? Operational
JW Live   ? Operational
New Video Upload and Processing   ? Operational
Analytics / Recommendations Operational
JW Recommendations   ? Operational
Player and Video Analytics   ? Operational
Real-time Analytics   ? Operational
Analytics Segmentation   ? Operational
Websites Operational
JW Player Dashboard   ? Operational
JW Player Website & Blog   ? Operational
Publisher Support   ? Operational
Developer Documentation   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
JW Live Scheduled Maintenance Jan 27, 13:00-16:00 EST
JW Live's backend services will undergo maintenance January 27th between 13:00 and 16:00 EST. During the maintenance users will be unable to start, end or delete livestreams. Active livestreams will continue to work for existing viewers, but new viewers may experience temporary issues.
Posted on Jan 18, 08:58 EST
System Metrics Month Week Day
JW Platform API Uptime
Fetching
Content API Uptime ?
Fetching
Past Incidents
Jan 21, 2018

No incidents reported today.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018
Resolved - We have resolved an issue with an upstream provider.
Jan 15, 08:55 EST
Investigating - We are currently experiencing an issue with the support website support.jwplayer.com. Users can not submit a ticket or view support articles at this time.
Jan 15, 08:40 EST
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.