JW Player Status

All Systems Operational

Cloud Hosted Players Operational

JW Platform Delivery API Operational

JW Platform Management API Operational

Live Streaming Operational

New Video Upload Operational

Content Delivery & Playback Operational

Player and Video Analytics Operational

JW Player Dashboard Operational

JW Player Website & Blog Operational

Transcoding & Processing Operational

MRSS Import Operational

iOS SDK Operational

Android SDK Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

JW Dashboard - Real Time analytics page delays

Resolved - SERVICE NOTE: The Real Time analytics page in the JW Dashboard now works as expected.
Nov 25, 16:45 EST

Nov 24, 2021

No incidents reported.

Nov 23, 2021

Degradation in retrieval of analytics

Resolved - This incident has been resolved.
Nov 23, 10:29 EST

Identified - We have identified an issue with an upstream provider impacting the Analytics API. Users will experience a degradation of retrieving analytics via the Analytics API and Dashboard. No other system is affected. We will provide an update shortly.
Nov 23, 08:56 EST