All Systems Operational
Cloud Hosted Players ? Operational
JW Platform Delivery API ? Operational
JW Platform Management API ? Operational
Live Streaming ? Operational
New Video Upload ? Operational
Content Delivery & Playback Operational
Player and Video Analytics ? Operational
JW Player Dashboard ? Operational
JW Player Website & Blog ? Operational
Transcoding & Processing ? Operational
MRSS Import ? Operational
Android SDK ? Operational
Studio DRM ? Operational
Subscription & Identity Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Database Maintenance Feb 25, 2024 02:00-03:00 UTC
A 1 hour maintenance window is scheduled for Sunday, February 25 at 02:00 UTC. Customers may experience short delays and timeouts on some features or API calls. Viewer experience will not be impacted during this window.
Posted on Feb 08, 2024 - 12:29 UTC
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024
Resolved - This incident has been resolved.
Feb 17, 18:10 UTC
Monitoring - We implemented a fix throttling suspicious activity and are seeing API availability return to normal. We are continuing to monitor the situation.
Feb 17, 18:03 UTC
Identified - Third party provider issue impacting Instant Live.
Feb 17, 16:23 UTC
Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024

No incidents reported.