JW Player Status

All Systems Operational

Analytics Operational

Cloud Hosted Players Operational

Dashboard Operational

Broadcast Live Operational

Instant Live Operational

Management API Operational

Media Delivery Operational

OTT Apps Services Operational

Server-side Ads Operational

Studio DRM Operational

Subscription & Identity Management Operational

Video Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

Issues with VOD ingest of audio with high bit depth

Resolved - This incident has been resolved.
Jun 25, 23:06 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 22:31 UTC

Identified - We are currently investigating an issue where audio with high bit depth (24 bit audio) is corrupted on ingest in some cases. We have identified the cause and are preparing a fix. We will share updates as progress is made
Jun 25, 21:11 UTC

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.