All Systems Operational
Cloud Hosted Players   ? Operational
Video Hosting and Streaming Operational
JW Platform Delivery API   ? Operational
JW Platform Management API   ? Operational
JW Live   ? Operational
New Video Upload and Processing   ? Operational
JW Showcase Delivery   ? Operational
Analytics / Recommendations Operational
JW Recommendations   ? Operational
Player and Video Analytics   ? Operational
Real-time Analytics   ? Operational
Analytics Segmentation   ? Operational
Websites Operational
90 days ago
100.0 % uptime
Today
JW Player Dashboard   ? Operational
JW Player Website & Blog   ? Operational
Publisher Support   ? Operational
Developer Documentation   ? Operational
JW Showcase   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
JW Platform API Uptime
Fetching
Content API Uptime ?
Fetching
Past Incidents
Jul 17, 2018

No incidents reported today.

Jul 16, 2018
Resolved - This incident has been resolved
Jul 16, 04:06 EDT
Monitoring - We are seeing recovery from the issue where processing and uploading new video was taking longer than usual.
Jul 16, 03:59 EDT
Investigating - We are investigating an issue that may cause delays in processing and uploading new video.
Jul 16, 03:36 EDT
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - JW Live is now fully operational.
Jul 12, 09:50 EDT
Monitoring - We are seeing recovery from the issue where livestream RTMP entrypoints which were setup through JW Live taking longer than normal to become available. We will continue to monitor.
Jul 12, 09:19 EDT
Identified - We have identified an issue where livestream RTMP entrypoints set up through JW Live take longer than normal to become available. We are working to resolve the issue.
Jul 12, 08:49 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018
Resolved - This incident has been resolved.
Jul 10, 14:05 EDT
Monitoring - A fix has been implementing and we're currently monitoring.
Jul 10, 13:22 EDT
Identified - We've identified issue and are working towards resolution.
Jul 10, 13:16 EDT
Investigating - We are investigating an issue with Management API that results in some request failing. Management API requests may result in a 5xx error. We are actively working to identify and resolve the issue and will update you once it is resolved.
Jul 10, 13:12 EDT
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.