JW Player Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Cloud Hosted Players Operational

Video Hosting and Streaming Operational

JW Platform Delivery API Operational

JW Platform Management API Operational

JW Live Operational

New Video Upload and Processing Operational

JW Showcase Delivery Operational

Analytics / Recommendations Operational

JW Recommendations Operational

Player and Video Analytics Operational

Real-time Analytics Operational

Analytics Segmentation Operational

Websites Operational

90 days ago

100.0 % uptime

Today

JW Player Dashboard Operational

JW Player Website & Blog Operational

Publisher Support Operational

Developer Documentation Operational

JW Showcase Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

JW Platform API Uptime

Fetching

Content API Uptime

Fetching

Past Incidents

Jul 17, 2018

No incidents reported today.

Jul 16, 2018

New Video Upload and Processing Delays

Resolved - This incident has been resolved
Jul 16, 04:06 EDT

Monitoring - We are seeing recovery from the issue where processing and uploading new video was taking longer than usual.
Jul 16, 03:59 EDT

Investigating - We are investigating an issue that may cause delays in processing and uploading new video.
Jul 16, 03:36 EDT

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

JW Live Increased Delays in Livestream Setup Time

Resolved - JW Live is now fully operational.
Jul 12, 09:50 EDT

Monitoring - We are seeing recovery from the issue where livestream RTMP entrypoints which were setup through JW Live taking longer than normal to become available. We will continue to monitor.
Jul 12, 09:19 EDT

Identified - We have identified an issue where livestream RTMP entrypoints set up through JW Live take longer than normal to become available. We are working to resolve the issue.
Jul 12, 08:49 EDT

Jul 11, 2018

No incidents reported.

Jul 10, 2018

Partial Outage for Management API

Resolved - This incident has been resolved.
Jul 10, 14:05 EDT

Monitoring - A fix has been implementing and we're currently monitoring.
Jul 10, 13:22 EDT

Identified - We've identified issue and are working towards resolution.
Jul 10, 13:16 EDT

Investigating - We are investigating an issue with Management API that results in some request failing. Management API requests may result in a 5xx error. We are actively working to identify and resolve the issue and will update you once it is resolved.
Jul 10, 13:12 EDT

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.