All Systems Operational
Cloud Hosted Players ? Operational
JW Platform Delivery API ? Operational
JW Platform Management API ? Operational
Live Streaming ? Operational
New Video Upload ? Operational
Content Delivery & Playback Operational
Player and Video Analytics ? Operational
JW Player Dashboard ? Operational
JW Player Website & Blog ? Operational
Transcoding & Processing ? Operational
MRSS Import ? Operational
iOS SDK ? Operational
Android SDK ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020
Resolved - This incident has been resolved.
Oct 24, 13:56 EDT
Update - We are continuing to monitor for any further issues.
Oct 24, 13:26 EDT
Monitoring - We have identified the issue and have implemented a fix. If JW Live Channels viewers report buffering issues, please disconnect your encoders and wait 2 minutes before reconnecting again. Low latency streams only need to wait about a minute. Please note that a new event will be created after you do this.
Oct 24, 13:13 EDT
Update - An issue with Google Cloud Services is affecting a number of upstream providers, including JW Live Channels services. Viewers may experience buffering issues when viewing JW Live Channels streams. No other JW Player system is affected.
Oct 24, 12:03 EDT
Investigating - We are investigating an issue with buffering and errors rates from JW Live Channel streams
Oct 24, 11:16 EDT
Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.