JW Player Status

All Systems Operational

Cloud Hosted Players Operational

JW Platform Delivery API Operational

JW Platform Management API Operational

Live Streaming Operational

New Video Upload Operational

Content Delivery & Playback Operational

Player and Video Analytics Operational

JW Player Dashboard Operational

JW Player Website & Blog Operational

Transcoding & Processing Operational

MRSS Import Operational

Android SDK Operational

Studio DRM Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

Jw Dashboard Real Time Analytics

Resolved - The reported issue with the JW Dashboard has been resolved, and viewing Real-Time Analytics in the JW Dashboard is now working as expected.
Nov 24, 15:02 EST

Monitoring - We are currently monitoring an issue with the JW Dashboard. Users will experience delays in viewing Real-Time Analytics via the JW Dashboard. No other system is affected.
Nov 24, 11:12 EST

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

Player and video analytics

Resolved - The reported issue with player & video analytics has been resolved. Real-time analytics is now working as expected.
Nov 18, 10:08 EST

Monitoring - We have applied a fix and are monitoring performance. We will provide updates as they are delivered by the engineering team.
Nov 18, 08:00 EST

Investigating - We are currently investigating an issue with the player & video analytics. Users will experience delays in generating analytics via the JW Dashboard. No other system is affected. We will provide an update shortly.
Nov 18, 07:22 EST

Nov 17, 2022

No incidents reported.