JW Player Status

All Systems Operational

Cloud Hosted Players Operational

JW Platform Delivery API Operational

JW Platform Management API Operational

Live Streaming Operational

New Video Upload Operational

Content Delivery & Playback Operational

Player and Video Analytics Operational

JW Player Dashboard Operational

JW Player Website & Blog Operational

Transcoding & Processing Operational

MRSS Import Operational

Android SDK Operational

Studio DRM Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 12, 2022

No incidents reported today.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

Delays in media uploads

Resolved - This incident has been resolved
Aug 3, 11:23 EDT

Monitoring - We are currently monitoring a fix applied for all affected media
Aug 3, 07:02 EDT

Identified - We have identified the issue and are implementing a fix for affected media.
Aug 3, 06:19 EDT

Update - We are currently investigating an issue affecting the availability of media in the Delivery API. Users may experience delays or errors in publishing newly uploaded or newly updated media. We will provide an update shortly.
Aug 3, 05:52 EDT

Investigating - We are currently investigating delays in uploading media. We will provide an update shortly.
Aug 3, 05:25 EDT

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.