JW Player Status

All Systems Operational

Cloud Hosted Players Operational

JW Platform Delivery API Operational

JW Platform Management API Operational

Live Streaming Operational

New Video Upload Operational

Content Delivery & Playback Operational

Player and Video Analytics Operational

JW Player Dashboard Operational

JW Player Website & Blog Operational

Transcoding & Processing Operational

MRSS Import Operational

iOS SDK Operational

Android SDK Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

JW Live Channels

Resolved - This incident has been resolved.
Oct 24, 13:56 EDT

Update - We are continuing to monitor for any further issues.
Oct 24, 13:26 EDT

Monitoring - We have identified the issue and have implemented a fix. If JW Live Channels viewers report buffering issues, please disconnect your encoders and wait 2 minutes before reconnecting again. Low latency streams only need to wait about a minute. Please note that a new event will be created after you do this.
Oct 24, 13:13 EDT

Update - An issue with Google Cloud Services is affecting a number of upstream providers, including JW Live Channels services. Viewers may experience buffering issues when viewing JW Live Channels streams. No other JW Player system is affected.
Oct 24, 12:03 EDT

Investigating - We are investigating an issue with buffering and errors rates from JW Live Channel streams
Oct 24, 11:16 EDT

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.