Ingest delays for some assets

Incident Report for JW Player

Resolved

The incident has been resolved.
Posted Apr 22, 2026 - 00:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 21, 2026 - 18:21 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 21, 2026 - 18:16 UTC

Identified

Third party provider issue impacting Instant Live.
Posted Apr 21, 2026 - 17:42 UTC
This incident affected: Instant Live and Media Delivery.