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Playlist delivery errors

Incident Report for JW Player

Resolved

This incident has been resolved.

Posted Dec 12, 2025 - 21:12 UTC

Investigating

We’ve identified an issue that caused issues with player and playlist delivery. We have fixed the issue but there might still be a higher latency on playlist delivery. We expect to recover soon.

Posted Dec 12, 2025 - 20:59 UTC

This incident affected: Media Delivery.

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