Delays in media uploads

Incident Report for JW Player

Resolved

This incident has been resolved

Posted Aug 03, 2022 - 15:23 UTC

Monitoring

We are currently monitoring a fix applied for all affected media

Posted Aug 03, 2022 - 11:02 UTC

Identified

We have identified the issue and are implementing a fix for affected media.

Posted Aug 03, 2022 - 10:19 UTC

Update

We are currently investigating an issue affecting the availability of media in the Delivery API. Users may experience delays or errors in publishing newly uploaded or newly updated media. We will provide an update shortly.

Posted Aug 03, 2022 - 09:52 UTC

Investigating

We are currently investigating delays in uploading media. We will provide an update shortly.

Posted Aug 03, 2022 - 09:25 UTC