Analytics NRT down in dashboard

Incident Report for JW Player

Resolved

The issue has been resolved, and all systems are now functioning normally.

Posted Nov 28, 2024 - 05:54 UTC

Update

We have identified the issue and are working on a resolution

Posted Nov 28, 2024 - 05:10 UTC

Update

We have identified the issue and are working on a resolution

Posted Nov 28, 2024 - 04:14 UTC

Update

We have identified the issue and are working on a resolution

Posted Nov 28, 2024 - 03:15 UTC

Update

We have identified the issue and are working on a resolution.

Posted Nov 28, 2024 - 02:08 UTC

Update

We have identified the issue and are working on a resolution.

Posted Nov 28, 2024 - 01:10 UTC

Identified

We have identified the issue and are working on a resolution.

Posted Nov 28, 2024 - 00:04 UTC

Update

We continue to investigate this issue

Posted Nov 27, 2024 - 23:36 UTC

Update

We continue to investigate this issue

Posted Nov 27, 2024 - 22:48 UTC

Update

We continue to investigate this issue

Posted Nov 27, 2024 - 22:07 UTC

Investigating

Analytics NRT in the dashboard is down at the moment. Near Real Time analytics in the dashboard being impacted.

Posted Nov 27, 2024 - 21:41 UTC

This incident affected: Player and Video Analytics.