BCL SaaS Dashboard Service Segradation

Incident Report for JW Player

Resolved

This incident has been resolved.
Posted Aug 12, 2024 - 12:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 12, 2024 - 12:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 12, 2024 - 12:16 UTC

Investigating

We are currently investigating an issue that is causing the BCL SaaS dashboard to occasionally fail to load. All other services are unaffected.
Posted Aug 12, 2024 - 11:47 UTC
This incident affected: Broadcast Live.