Company
Developer
Support
Sign-In

Get email notifications whenever JW Player creates, updates or resolves an incident.

Email address:

Enter OTP:

Resend OTP in: seconds

Didn't receive the OTP? Resend OTP

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get text message notifications whenever JW Player creates or resolves an incident.

Country code:

Phone number:

Change number Enter OTP:

Resend OTP in: 30 seconds

Didn't receive the OTP? Resend OTP

Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get incident updates and maintenance status messages in Slack.

Subscribe via Slack

By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.

Get webhook notifications whenever JW Player creates an incident, updates an incident, resolves an incident or changes a component status.

Webhook URL:

The URL we should send the webhooks to

Email address:

We'll send you email if your endpoint fails

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Follow @JWPSupport or view our profile.

Visit our support site.

Get the Atom Feed or RSS Feed.

JW Dashboard - Issues logging in

Incident Report for JW Player

Resolved

We have investigated an issue with the JW Dashboard. Between 09:08ET and 09:15ET users would have experienced inconsistent behaviour when logging in to the JW Dashboard. Performance when logging in has returned to normal.

Posted Nov 08, 2022 - 14:42 UTC

This incident affected: Dashboard.

← Current Status Powered by Atlassian Statuspage

JW Player

Browse our sites, company, resources, and pricing

Dashboard

Content, players, analytics, and account management

Developer

Join the community, demos, references, dev guides, and tools.

Support

Search the articles, ask the community, or give feedback

Careers Terms of Service Privacy Policy DMCA Ad Choices