Uploads Stuck Processing in JW Dashboard

Incident Report for JW Player

Resolved

This incident has been resolved.

Posted May 28, 2024 - 14:35 UTC

Investigating

We are currently investigating an issue where uploads are stuck processing in the JW Dashboard. The media themselves are uploading successfully, the problem is limited to the upload status in the dashboard.

Posted May 28, 2024 - 14:33 UTC

This incident affected: New Video Upload and JW Player Dashboard.