iframe embedded players not loading

Incident Report for JW Player

Resolved

We have rolled back to previous player version 8.34.5
Posted Aug 26, 2024 - 22:46 UTC

Identified

The issue has been identified and a rollback to the previous web player version is in progress
Posted Aug 26, 2024 - 22:38 UTC

Investigating

We are currently investigating an issue causing players embedded in an iframe to not display content.
Posted Aug 26, 2024 - 22:29 UTC
This incident affected: Cloud Hosted Players.