Increase in asset ingest errors

Incident Report for JW Player

Resolved

This incident has been resolved.
Posted May 13, 2025 - 23:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2025 - 22:53 UTC

Identified

Third party provider issue impacting Instant Live.
Posted May 13, 2025 - 20:11 UTC
This incident affected: Instant Live and Media Delivery.