Paywall payment process issue
Incident Report for JW Player
Resolved
This incident has been resolved.
Posted Jan 12, 2025 - 17:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2025 - 17:22 UTC
Investigating
We are currently investigating an issue with our paywall payment process.
Posted Jan 12, 2025 - 16:17 UTC
This incident affected: Subscription & Identity Management.