Intermittent playback issues due to an upstream service provider for Instant Live Channels
Incident Report for JW Player
Resolved
This incident has been resolved.
Posted Oct 25, 2022 - 20:22 UTC
Monitoring
Our vendor has implemented a fix and is monitoring the issue.
Posted Oct 25, 2022 - 17:30 UTC
Identified
We are awaiting updates from our upstream Live service provider for playback issues with our Instant Live product.
Posted Oct 25, 2022 - 16:36 UTC
This incident affected: JW Platform Delivery API and Live Streaming.