Investigating elevated playback errors on Chrome version 141.0.7390.123 and later

Incident Report for JW Player

Update

We are continuing to work on a fix for this issue.
Posted Oct 24, 2025 - 16:53 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 23, 2025 - 18:56 UTC

Investigating

Third party provider issue impacting Instant Live.
Posted Oct 23, 2025 - 14:21 UTC
This incident affects: Instant Live and Media Delivery.