Planned Delivery API Maintenance

Scheduled Maintenance Report for JW Player

Completed

The scheduled maintenance has been completed.

Posted Aug 05, 2025 - 08:45 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 05, 2025 - 08:00 UTC

Scheduled

A 45-minute maintenance window is scheduled for Tuesday 5th August 2025 at 08:00 UTC (04:00 ET) that will potentially cause disruption to the Delivery API. This is to upgrade our routing infrastructure.

No downtime is expected, but there may be degraded performance or error responses when making requests to the following paths on the Delivery API:

- /feed.rss
- /feed.json
- /feeds/{id}
- /v2/playlists/{id}
- /v2/playlists/{id}/drm/{policy_id}
- /v2/media/{id}
- /v2/media/{id}/drm/{policy_id}
- /v2/site/{id}/media/{media_id}

These paths are detailed in our Delivery API Reference documentation on https://docs.jwplayer.com/platform/reference/delivery-api-getting-started

Posted Jul 23, 2025 - 11:22 UTC

This scheduled maintenance affected: Media Delivery.