New thumbnails not uploading

Incident Report for JW Player

Resolved

The reported issue with the Hosting and Management API has been resolved. Thumbnail uploads are now working as expected.
Posted Apr 25, 2023 - 16:20 UTC

Investigating

We are currently investigating an issue with the Hosting and Management API. Users will experience an inability to upload new thumbnails. No other system is affected. We will provide an update shortly.
Posted Apr 25, 2023 - 15:42 UTC
This incident affected: Management API.