JW Player Status - Instant Live - Third party vendor is investigating an issue with live streams originating from Europe that have a bitrate of over 5Mbps.

Instant Live - Third party vendor is investigating an issue with live streams originating from Europe that have a bitrate of over 5Mbps.

Incident Report for JW Player

Resolved

All systems are now operational and our Instant Live/Live Channels are working as expected.

Posted Sep 17, 2022 - 12:33 EDT

Monitoring

The vendor has identified the cause and has implemented a fix. They are now monitoring the results.

Posted Sep 17, 2022 - 00:08 EDT

This incident affected: Live Streaming.