Degradation of Subscription & Identity Management Platform

Incident Report for JW Player

Resolved

This incident has been resolved.
Posted Sep 26, 2024 - 12:37 UTC

Update

We are continuing to investigate this issue.
Posted Sep 26, 2024 - 12:33 UTC

Update

We are continuing to investigate this issue.
Posted Sep 26, 2024 - 12:32 UTC

Investigating

We are currently investigating an issue with analytics not being properly listed in the Subscription & Identity Management dashboard.
Posted Sep 26, 2024 - 12:26 UTC
This incident affected: Subscription & Identity Management.