Expired SSL Certificate: entitlements.jwplayer

Incident Report for JW Player

Resolved

Our SSL certificate has been successfully renewed, this issue is resolved.

Posted May 12, 2024 - 17:52 UTC

Identified

We have updated the domain validation record required for the SSL certificate renewal. The certificate authority is now processing the validation. We will provide an update when the renewed certificate has been issued.

Posted May 12, 2024 - 17:45 UTC

Investigating

We are currently investigating an issue with our SSL certificate for entitlements.jwplayer.com, which appears to have expired. Our team is working to renew the certificate and restore secure access as quickly as possible.

Posted May 12, 2024 - 17:20 UTC

This incident affected: Cloud Hosted Players.