Degraded Performance of the Delivery API

Incident Report for JW Player

Resolved

This incident has been resolved.
Posted Jun 11, 2025 - 15:09 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 11, 2025 - 13:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2025 - 13:07 UTC

Investigating

We are currently experiencing degraded performance on our Delivery API. Our Team is currently investigating the matter.
Posted Jun 11, 2025 - 10:44 UTC
This incident affected: Media Delivery.