Thumbnail update service degradation

Incident Report for JW Player

Resolved

This incident has been resolved.
Posted Jul 15, 2024 - 12:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 15, 2024 - 11:59 UTC

Investigating

We are investigating an issue where there is a problem uploading new thumbnails.
Posted Jul 15, 2024 - 11:27 UTC
This incident affected: Dashboard.