Investigating elevated playback errors on Chrome version 141.0.7390.123 and later
Update - We are continuing to work on a fix for this issue.
Oct 24, 2025 - 16:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 2025 - 18:56 UTC
Investigating - Third party provider issue impacting Instant Live.
Oct 23, 2025 - 14:21 UTC
Uptime over the past 90 days. View historical uptime.
Analytics ? Operational
90 days ago
99.98 % uptime
Today
Cloud Hosted Players ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Broadcast Live ? Operational
90 days ago
99.88 % uptime
Today
Instant Live ? Degraded Performance
90 days ago
99.98 % uptime
Today
Management API ? Operational
90 days ago
100.0 % uptime
Today
Media Delivery ? Degraded Performance
90 days ago
100.0 % uptime
Today
OTT Apps Services ? Operational
90 days ago
100.0 % uptime
Today
Server-side Ads ? Operational
90 days ago
100.0 % uptime
Today
Studio DRM ? Operational
90 days ago
100.0 % uptime
Today
Subscription & Identity Management ? Operational
90 days ago
100.0 % uptime
Today
Video Management ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

Unresolved incident: Investigating elevated playback errors on Chrome version 141.0.7390.123 and later.

Oct 23, 2025
Oct 22, 2025

No incidents reported.

Oct 21, 2025
Custom Reports and Analytics Experiencing Issues
Resolved - This incident has been resolved.
Oct 21, 23:22 UTC
Monitoring - We have applied a fix and are monitoring performance. We will provide updates as they are delivered by the engineering team.
Oct 21, 22:50 UTC
Update - We are continuing to work on a fix for this issue.
Oct 21, 21:58 UTC
Identified - We’ve identified the issue and are working to restore services.
Oct 21, 21:10 UTC
Investigating - We are currently investigating this issue.
Oct 21, 20:35 UTC
Oct 20, 2025
Broadcast Live Events within the US-East-1 region are not being created as expected
Resolved - This incident has been resolved.
Oct 20, 23:10 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 22:28 UTC
Monitoring - All systems are now working, and we are going to continue to monitor the situation.
Oct 20, 22:27 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 21:43 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 21:14 UTC
Update - We are continuing to monitor this issue.
Oct 20, 20:55 UTC
Update - We are continuing to monitor this issue.
Oct 20, 19:45 UTC
Update - We are starting to see service related issues return due to the ongoing issues with AWS's US-EAST-1 Region.

We are continuing to monitor this issue.
Oct 20, 15:43 UTC
Identified - We are aware of an issue which is causing some Broadcast live Streams using the US-East region from creating as expected due to the downgraded behaviour in AWS's US-EAST-1 Region.
Oct 20, 15:27 UTC
Degraded perfomances of JWP services
Resolved - This incident has been resolved.
Oct 20, 14:48 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 12:26 UTC
Monitoring - The situation with the degraded performances of a number of our services is improving, with the services themselves recovering.
Oct 20, 10:32 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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