All Systems Operational
Cloud Hosted Players ? Operational
JW Platform Delivery API ? Operational
JW Platform Management API ? Operational
Live Streaming ? Operational
New Video Upload ? Operational
Content Delivery & Playback Operational
Player and Video Analytics ? Operational
JW Player Dashboard ? Operational
JW Player Website & Blog ? Operational
Transcoding & Processing ? Operational
MRSS Import ? Operational
Android SDK ? Operational
Studio DRM ? Operational
Subscription & Identity Management ? Operational
Server-Side Ad Insertion (SSAI) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A 3 hour migration window is scheduled for 2024-03-24 at 05:00UTC. We suggest you handle any time sensitive creation of media items outside from this downtime window. Any new media uploaded or reuploaded during the migration window may experience up to a 10 minute delay in getting to a "Ready" status.
Posted on Mar 08, 2024 - 17:09 UTC
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024
Resolved - This incident has been resolved.
Mar 13, 16:23 UTC
Monitoring - We have implemented a fix and are monitoring the results.
Mar 13, 15:05 UTC
Update - The issue has been identified and a fix should be released shortly.
Mar 13, 14:05 UTC
Identified - We are experiencing an issue with our Delivery API generating multiple signed URLs for instant live streams. Our engineers are currently investigating the issue.
Mar 13, 14:03 UTC
Mar 12, 2024

No incidents reported.

Mar 11, 2024
Resolved - This incident has been resolved.
Mar 11, 21:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 21:14 UTC
Identified - Third party provider issue impacting Instant Live.
Mar 11, 20:47 UTC
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 19:57 UTC
Investigating - We are experiencing an outage with our v1 and v2 management APIs. Our engineers are currently investigating the issue.
Mar 5, 19:47 UTC